MH?

After the first incident I have with this airline about 2 months ago... I realise, they are not as hospitality as they promote themselves as.... as they have asked me to get up from my seat and move to sit somewhere else without first checking whether I was sitting in a wrong seat or that it's their mistake in allocating 2 passengers on the same seat. Obviously, it's their own mistake as the ticket I was holding shown and the person who came in late was on the same seat. However, I was sitting there... how can they ask me to leave my seat and let the other one who came in late to sit on it? Thank God I was very tired then and I give in without making too much noise, but an act of frustration, ie. to push the guy over, take my bag... obviously, my gasture had somehow alerted the airline personnel to look at my ticket and said, "o... it's a mistake". But obviously, no apologise. I was really tired. I fall asleep before the flight take off and the personnel, same person... wake me up and ask if I want a drink. He has certainly have no idea of how tired I was I guess... hence, I gave him a 'look', thank him and went back to sleep.

MH... came into my mind... in all the tickets you purchased online... and it's somehow, their tactline... MH... Malaysia Hospitality! Ghoosh... I feel so shameful with this kind of attitudes... Malaysian attitudes? I am not sure...

My trial was postponded yesterday afternoon. As it was quite a last minute thing, I called the airlines up as it was printed in their online e-ticket that if i need any assistance, I can call the number. I called... waited 20 minutes and a person picked up the call, asked me for the booking reference. I am not sure if they are trained not to communicate with their month, or that they are trained that all customer who called would be able to know or understanding or have super natural to know what they are doing... after I gave them the booking reference, a 2 minutes silence occured... and then the person told me he can't do anything for me, he will have to transfer me to the internet department as my ticket was purchased online. haha... I laughed in my heart thinking... wow... they why said: please do not hesitate to contact us on the number below if you need any further assistance? Hmm... well, I was transferred... called was on hold for another 15 minutes... and a person picked up, asked for my booking reference, and.. ya... the 2 minutes silence... and then she asked me when do I want to change the ticket to. I told her, she checked, then she replied me that there's no evening flight from Tawau to KK... come on... I am not new.... I always take the evening flights back... remember? Hence, I asked her if the evening flight has no longer operate. She told me there's no MH flight in the evening. Wow.... I guess she think I understand what she is telling me... anyway.. so, I continue with my questions (suddenly, I felt like I was in court, questioning someone to get an answer which I want)..., I told her I used to take the flight in the evening and I asked if there is no flights at all from this airlines to Kota Kinabalu in the evening... and ONLY then... ONLY THEN... she said, yes.. I think there is, but by MWing... not by MH. WOWOWOWOW...!!!! I then asked her if she is able to change the flight to MWing for me... obviously, she said no... and I told her I used to change my ticket from an MH flight to MWing flight on one of my trip from Labuan to KK. And her replied was: can i have the booking reference on that flight for me to check? I told her i was driving and I won't be able to remember something like that in my head at all time. Then she said, hold on.... and then.... I was on hold... for another 20 minutes... and the person who picked up answered: Hello.. may I help you?... yes... I was transferred to another person whom I do not know where to start.... !!!! She asked for the Booking reference as the 'standard questions' obviously... and I told her, she checked, she said, i am so sorry, I will have to transfer you to the internet department. WOW! Now I know what happen... I was transferred to the non-internet department by the previous person and then... now, they are to transfer me to the internet department again... I couldn't stand but raised my voice.. asked if they can sort this PROBLEM out internally between them before they service their customer... she was obviously confused... but I said, nevermind, just transfer me... she did... the 4th person answered and said: hello hello.. hello... and the line was cut off....

MH? Malaysia Hospitality? Tell me about it...

A friend happen to be sitted at my car since the I was being transferred to the internet department... and throughout the whole whole whole conversation, I can tell you she saw how frustrated I was with this MH personnel.... MH? I doubt.....!!!!

My point is... if you allow a change to your tickets by selling the full fare tickets... please allow the flexibility in changing.. and not make it as a "PROBLEM". I ended up have to go all the way to the airport this morning to get things changed. Please do not promote yourself / or your service as Malaysia Hospitality. It's not.. Malaysian is not like this.... only your service, your airlines...

I understand.. this might be able to happen ONLY in Sabah... or rather.. To Malaysian like me... who travel DOMESTIC flights.. , but this shouldn't be an excuse... because I too, a human... and I pay tax... and i raised your salary, your profits....

A possible cause for defamation towards the airlines? Go ahead... I have not only witness, but also recording... You may want to tender your copy as one of the evidence too... I don't care! Your own staff in the KK airport office can also be call as witness as I too, raised my dissatisfaction towards him, but he not only apologise, but also handle everything within minutes.. I guess... the airlines do need to do proper training towards those on telephone. Or may be, the small printing to ask people to call the number shall be deleted and instead, ask people who needs assistance to go to the branch directly?

Unacceptable to me...

- MH? -

Rest? Holiday?

Hmm... that's what EVERYBODY ELSE is doing... after our church 40 anniversariy celebration is over last weekend. Hence, I guess everyone thought, I am free too....

Unfortunately, I still have one out of 5 of my trials next Tuesday in Tawau. I thought I didn't manage to have time to look into this case, but I guess my opponent is also very busy.... and that I only receive her documents this morning... now, I am perusing 33 years Account and Report of a company... trying to dig out a portion which my clients are claiming for....

More so, I need to prepare the opening speech, the witness statements, the cross examinations... you name it... and I realise, I only have one more day in the office to prepare all these and thereafter, I will have to bring everything with me to Tawau...

AAAAaarrrrrggg.... !!!!

- Rest? Holiday? -

Cheering me up?

When I return from a lunch break, this is what I saw on my table.... a few files, and flowers with a card. Of course, it has no suprise to me as someone did 'warned' me about receiving that soon... but it's nevertheless cause some 'noise' in the office. hahahahaha...

Oh well... thanks for the one who sent... and thanks for the encouraging words in your card.... you are thoughtful!

- cheering me up? -

*Puppet*

I am not sure if you ever play Lego when you were young. I did.....my most precious toy game when I was young was the Lego. My brother make the whole Lego land ... and we always played by moving them around, make them do their activities and so on....

Ya... I just feel like one of the LEGO man these 2 weeks. I am not sure why, but I think I am nice to be bullied and 'used'. People are treating me like a puppet... why puppet? Well, first, they can blame me for anything, everything and I won't get angry immediately and I won't shout on them. If i do?... they will either continue to make fun with me or disregard my feeling.... secondly, of course, I can be bullied easily.... make me to all the works, no appreciation, it is fine... they don't even need to pay me for my legal fees or rather... accused me for charging them too much. Great! That's what I am getting for the past 2 weeks.... No. I don't mean I don't like to do every task of it... but... even though I like it, I shouldn't be make like a puppet or rather... feel like a puppet don't I? However I like chocolate, by throwing it to my face won't make me happy.. do you get the point?

Everyone just llllllooooovvvvveeeee to ask me to do things and then... cabut....!!!! I am ok with the DOING part... but not the CABUTING part lah. I even tell one of my client that "I must warn you... that I am the child of God.... you bullied me now whenever, however you can and like.... take me for granted whenever you want.......................I will be so happy when judgment day is here!" Trust me, I think I am emotionally, physcologically instable now.... You better stay away if you are just about to ask me to do something and cabut..

I am stress? ya ya ya.... I am ... but do you care? You will only point your finger and tell me everyone is stress right? So? ...

- *Puppet* -

...????!!!!

That's exactly what my reaction is yesterday while I just arrive Labuan for a case. Not long after I walked into my client's office, my phone rang... NON STOP and I thought what's going on. It's this matter with Tenom Land office... my client is the purchaser of this piece of land held at Tenom and the owners consisted of 4 of them. My client is a very rich person and he is never cautious with the legal issues might arise in purchasing of lands and property. All in his mind would be to pay and get it if he wants it. Hence, he gave us instruction to proceed the matter to purchase this piece of land in Tenom about a month ago. He wanted to pay the owners in one lump sum even before his name is entered into the title deed. As his lawyer, of course I have to warn him on certain situation which might happen if we are not careful. Upon being advised, he therefore ask me to proceed with what is BEST for him. However, as it's TENOM land... We need to do all the transfer at Tenom land office. While we were doing our job, the owners has insisted that we pass to them all the documents and they go all the way to the Tenom land office to get it done. Somehow, my client agreed until I said NO to it and sent my colleague to go with them to the land office together with the owners. We lodged everything and our letter was tendered and acknowleged ... and promised us that once the title is registered in the purchaser's name, they will send it back to us by courier (which normally is the case for outstation cases).

Last week, one of the owner called us up and scolded us for not picking the title deed up. We arranged by all our efforts to collect it and/or asking them to send to us by courier. They have agreed but.... 2 days ago, I received my runner's call telling me that the title deed was taken by the owners....

Now... do you understand the situation? First... I have no idea how the land office can possibly pass the title deed to the owners... as we , the law firm who lodged that into the Tenom Land Office and how can athey pass it back to the owner? My first reaction is, what now if the owners run away with the title deed? Who should I blame to? Of course I am not at fault here. All I need is to act naive and issue the land office a letter asking about the status of the transfer and if they cannot produce a reasonable answer, I will lodge a police report and sue them. Secondly, I seriously wonder if it's a scum...

Anyway, thank God my client called me up yesterday and I was told they have received the title. As the title was not sent to me, I asked them to issue me a letter confirming that they have received the title and ask them to give me instruction to release the balance of the purchase price to the owners.

One of the owner called and scolded us for delaying their matters and now that they cannot receive the money on time, etc, etc.... and so, they are not happy, etc... and she start scolding through the phone until all those besides me including my client at Labuan heard them and ask me what happen. Oh well, obviously, I hang up the phone while she was still talking...

My first reaciton was not to issue them money within this week. Of course that thought left after a while and I started to sms my partner and ask her for her favour to sort things out for me, which she did ... and of course her tones sounds very much nicer and sweeter and the owners didn't make noise and they came to collect the cheques just a moment ago. My colleague told me they apologise to me for making too much noise yesterday... oh well, the moment I knew they are arriving, I left my office... to buy lunch. Didn't even want to see them at all.

Well, just to take precaution, I therefore sms my client to ask him to get a land search (xerox) done to check if the Land Registry Copy reflected the same ... and my client doesn't seems bother.. and called back said it is ok. He trusted the owners... Oh well... if that's the case, why do I bother, right?

- ...???!!! -

Awful feeling...

"Please list down by itemizing in details the services that you have rendered to this case, with charges, also with supported document to quantify the efforts you have spent in this case. Thank you."

This is what I received in an email after I told my client that I am discharging myself from being her brother's advocate and that she is still owing us the agreed 2nd instalment. My immediate reaction was, "You think I am a can food or a tooth brush is it? that I can itemize what i did?" Seriously, this case started like this: SHE BAGGED ME to take up the case even though I told her our fee is RMXX,000.00 (hereinafter referred to as "x" amount). I did told her to look for another lawyer if she think the fee is unbearable. She came into office not only once, but a few times... my fellow lawyer friends... wasn't I kind enough to not charge for the 2nd, 3rd and 4th legal advice? IT shouldn't be the BRIEF anymore, isn't it? They have made their decision to engaged us with x mount... but urge us to allow them to pay by instalment. We did. I DID. Just before the 2nd instalment, there's this mention and we contacted her, asked her for the 2nd payment and the only thing she said was she need a few days to pay us. I trusted her. Didn't doubt about her at all and ... there she goes... seriously, I didn't receive anything from her since the first deposit payment.

I explained to her that she agreed to the x amount and it's suppose to be a one lump sum as it is a criminal case and so on and on.. and she has therefore use all sorts of excuses just to tell us that she doesn't want to pay. And upon being told I am discharging myself, she wrote back said she accept our discharge (who does she think she is to said she accept or not) and I told her, she still owe us the 2nd instalment even though I discharge myself. And that's what she wrote to us...

That's the 2nd time she wrote asking for it. I have explained to her, and I guess she is a very stubborn women and she has a mind of her own and she just refuse to pay and she still think she is right. As she is introduced by a Priest whom I know and I really wanted to help her initially, I told her she has 'misused' us somehow and she was angry, scolded that i shouldn't use the name of God in vain... (like she is doing everything rightfully) and i seriously said, I let the God judge us in this.

Seriously... it's not about the payment... it's about how people look at me... I just hate being cheated and still being accused.

Upset and discouraged are what I am feeling right now...

- awful feeling -

Professionalism...

I walked into the court today fearing that I will be scolded for not filing the Bundle of Document earlier. It was not the Court's direction to file a bundle of document and hence, I didn't file any and on last friday, when I saw a copy which my opponent filed on last Wednesday while I was away to Labuan for another case, I was shocked. Oh well, it's not so difficult for me to prepare mine as all my documents were produced as Exhibits in the affidavits filed earlier on. However, that's what I thought and the judge might not think that way. Oh well, ... I walked into the court and thereafter, I handed the documents to the Court and everything seems fine. As usual, this opponent of mine wasn't really friendly and treated me like his 'worker'. hahaha.. just his character I think.

Oh well, ... I later notice that there were 2 pretty ladies walked in and I recognised one of them who are my 'far-relative' and my brother's ex-classmates who is doing her pupillege at my opponent's firm. She's here to watch the trial. We chatted as usual, not about the case, but about my brother, their classmates, etc, etc.... and later, she told me, her 'boss' - my opponent doesn't allow her to 'touch' the case since the day he saw us chatting (one of the previous mention). OH well, I can understand that... but to the extent she think my 'far-relative' doesn't know what is privilege and what is private and confidential, it's a bit too much isn't it?

After my case, when we came back after 2:30pm, my opponent was sitting there while the interpreter asked him a few questions and he answere, "whatever lah... I don't care ..." The interpreter of course gave me the look and I too wonder why he said that... Oh well, if he tried his 'trick' again, I am sure he should know by now, it won't affect me. Trial went on. I asked a few questions which his witnesses cannot answer and he started to show his frustration. He raised his hand asked why I asked such questions and so on and the judge allowed all my questions anyway.

Until we left the court, he didn't want to even talk to me. Oh well... you call this 'senior' lawyer has professionalism in him? I don't really know.... he may be more senior than me. He may be more experience than me. He may have a better english command than me. He may be smarter than me... still, I think his EQ is much lower than mine.

I was reminded of his 'offer' which he sent to my handphone asking if he didn't wanna call one of his witness, can I not call one of mine... cheaky as he is... of course I told him we can call both of them.

I just don't think he is as 'good' as he think himself as. Even if I lost this case, I don't think so either...

By the way, this is my first ever contested divorce case...

- professionalism -

Rest!

Upon finishing more than half of my works (preparation for trial on next Monday), I made myself to the Cell Leader's training yesterday evening in church. A traning given by a group of missionary and pastors from United States. The topic was about being a shepherd. Oh well, I was awfully tired last night. I noticed from the note when I received it then that ... there's this passage from Psalm 23. It reminds me on a book I read which was written by Max L. Then, during the training, the preacher did told us to take some time to rest....

I guess, it is so difficult for me to rest and that due to my tiredness, I raised my voice towards my office boy a few times. Oh well, he did mistake. He knew that too, but I guess I should have know he is new.... I can't expect him to do things even without me trying to tell him. I asked him to do 3 things, one after another at the same time and obviously, he get confused at the end. Oh well...

I took this morning to rest. First to charge my phone battery, my camera battery, then read some cases online, have my coffee, take some cake, then iron my clothes... and now, resting... I will be out later at 2:30pm until late night I am sure as I am needed in a church activity tonight... as well as preparing something for the drama. In the midst of my most busy and stressful weekend, I somehow... not doing much!

Oh well... may be it's time for me to cook something to eat now...

- rest! -

Silly me...

Silly me.. silly me... hai... now I am suffering from the consequences!

Mentality? Attitude?

I have been trying very hard since 2 weeks ago to get this witness in KL to answer me with a few questions before I drawn up the witness statement for him to execute. However, he is a busy man... as he is the director of one company. Hence, not only I hardly get him but also I get a rather slow reply. A few days to reply me from a big company ... isn't a very good impression to me seriously. Oh well,... I finally got all the witness statements done up and I courier it to him for signing since he did not wanna receive my calls and talk to me personally, hence I didn't get the last question's answer before I sent the document over for signing. All court documents what we call, the cause papers, are to be in certain format and spacing in accordance to the Practice Direction given by the court. However, it seems like our Director here is more concern about the signing page is on the last page without any question on it, etc.. and hence, he gave instruction for his staff to call me just a moment ago asking if I can adjust the page in accordance to HIS own style and courier another 5 sets for him to execute. PLease.... i would have done it if that can be done. He must have thought I am what cap palang's solicitor who doesn't know what he is concern about...

The more one tried to act 'smartly', the more he shows his foolishless and ignorance of that matter. I tried to explain to the staff of course since she called. But her only reply was... "I don't know. My boss instruct me to tell you this. Please amend". OK OK OK... hence, I told her just about 4 minutes ago by an email that his request is being entertained and I will courier that to him tomorrow and tell her to courier back the 'wrong' copies back to me for record either. I hope he get the hint that those things are beyond my control... and it's not like HIS own company that I can do whatever I want, or HE wants....

Oh well... I am not sure if people do realise, we, the lawyer has very limited say on certain things.. it's all by the court. I have this church member always ask me why am I not being able to attend the Young Adult Camp in September. I think I have told him at least 5 times if not 10 that I have a court case fall on that date and I think they think we can just 'adjust' it whenever we can...

Some people... they have not been understanding... seriously, and I am getting frustrated by those kind of mentality and attitude.

I called TM this afternoon as I need internet connection for my research on Monday's trial. For your information, my internet line has been having problem for the past few weeks and we have called TM for at least 10 times if not 20 because it gets disconnected (system hang) at least once a day. And the personnel just told me, I cannot solve your problem for now. Please try that and call us if the system is hang again. WOW...isn't that 'convenient?' and before she hang up, she asked me if there's anything else she can do for me...I puzzled for a moment.. I told her she has not even manage to solve my problem. She then said... ya, but anything else? *faint* ... of course I said. NO. Goodness me... what happen to this earth????????

- mentality? attitude? -

...4th year!

Just when I realise my holiday (harvest festival) is over.... I then realise, I have celebrated the 4th harvest festival in Sabah since I arrived here .... hence, my 3rd year at Kota Kinabalu has just ended and I am entering into the 4th year... wow... isnt' that fast????

- ... 4th year! -