I seldom go to the post office ever since I came back from England. Well, my most remarkable business with the post office in England, was to send my TV to my aunt through post. Yes... I was posting my TV and my aunt received it too. Well, if you are speaking of faith and trust on post office, I guess, I trusted them almost 90%. That's obviously, in England. The only postcard I sent was never received by my parents was the one I sent in Rome. hahaha... the Vatican City to be exact. Well, I had many good memories with Post in England. Everytime, I moved, I went to the post office, to re-direct all my letters to a place for a few months, i.e. the post office or my aunt's place, etc. It's convenient and through those services, I never, NEVER missed any mail at all.
Since I returned and working as a lawyer, I learned about what is registered post, what is AR registered post, what is Certificate of posting, what is normal post and I know exactly how long it takes for those to reach a person and i do know frm the Rules that I need to serve certain documents through certain post and somehow, I still trust the Post Office.
Today, I experienced the first ever ... registered mail collection's tragedy. Well, a friend needs help to get her post from the post office as it's a registered mail and there's no column to be filled for anyone to collect on behalf of her, I thought she should at least make a call to the post office, at least to inform them that she is sending someone to collect. She did gave me the number and so on and asked me to bring along her photocopy of IC. That's on Monday. I was sick yesterday and so I didn't go. I went after lunch today. I went to the Courier service thinking it's a Post Express (a new service by Post office) but they told me, I didn't give them the full number, so I called my dear friend and she told me, it's "R" that I missed out. I told them it's "R" in front and they told me it's registered post and I have to go to the building next to it.
I walked to the building, went up to the first floor... and I found the counter. The person in the counter saw my notes and IC, asked me to wait, then he went and check on the computer and he told me the computer is offline and they cannot do anything. So, I asked him what's my option of getting this post besides coming here to check whether they are online everyday. He asked me to go and see so and so - "D". He told me where I can find him. I followed the instruction, went to a place... and wow... it's the POST OFFICE where postman are sorting out mails. I asked around to find where "D" is and I was asked to go into an office. D claimed that I am looking for him. So, I sat down, explain to him that it's very difficult to get the mail, etc... and which the only respond he gave me was, "jadi"? after EVERY SINGLE SENTENCES I said. To my frustration, I really shouted at him, asked him if he has the heart even wanted to help. He said, "Ya... itu lah saya tanya jadi?". I was wondering for a while, "so, how did it help when you keep asking jadi?" and of course I knew it's wasting my time if he continues to do that, so, I just stand up, looked at him and said, "is this how your attitudes should be when you provide services to your customer"? Again, he answered "I was trying to help. "Jadi?"". I then intervene his saying and asked him 3 times, "do you want to help or not?" He couldn't answer me and while I was shouting for the 3rd times, his supervisor came and asked me how can he help me with. I was furious and asked him what's my option and all and I was led to another room and things was done , I left and I went back to the counter to check if the line is back on. It was... and he checked, he looked for the letter........for 30 minutes... and another person came in, asked what happen, and then from the drawer, he took out the letter and said, ... "You should have come only when I am here" - jokingly. I was furious as you know... but I stayed calm... and smile at him.
Of all occassions, trust me .... all I saw, they were not working.. in fact they were shock to see me, simply .... they were just there, 'lepaking'... and the person who just came in after 30 minutes, just finish lunch... and it was 3:30pm. Can you imagine?
Oh well.... I was told later on that, this is our government. Hello?????? Government, are you there?????? ... is that how you want people to say about you????????? As a lawyer, I wanted so much to defend you, but can you give me some reasons to defend you?
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